One system – versatile uses
The solution is implemented to the extent your organization’s needs require. Internal users, employees and customers can have views and permissions suited to their tasks.
Customer relationship and project management
Customer relationship management (CRM) and project management are part of the same solution. Work and resources can be linked to projects, keeping planning and monitoring in one system.
Dedicated employee views
Employees can have interfaces tailored to their tasks. These can be used to report, for example, time spent on tasks, work completed and materials used.
Fleet management and vehicle logs
Bookings, use and tracking of vehicles, equipment and other assets can be brought into the same system. Uses include vehicle logs and comprehensive rental fleet management.
Automated booking processes and integrations
For example, a rental customer can extend a vehicle booking, and the transfer of bookings between vehicles can be automated. GPS and other integrations complement fleet management according to the use case.
An overview of resource use
The administrative booking calendar provides an overview of resources and bookings. Staff are assigned to jobs and work stages are tracked in the same system. Integrations connect the solution to financial management, payments, locking and other required systems.
- Work management for servicing, maintenance and cleaning
- Allocating staff and the required skills
- Mobile reporting of work completed and materials used
- Invoicing and payroll data, with utilization reports
Reporting and monitoring
The system generates reports on matters such as utilization, invoicing, catering and actual bookings to support decision-making. The most common reports are available in HTML, Excel or CSV format.
When does Timeworks deliver the most value?
Timeworks is designed for environments where bookings involve multiple resources, services, user groups or systems. It is particularly well suited to organizations whose booking processes require shared rules, permissions, automation and reporting.
If you only need simple appointment booking for one resource, without services, permissions or integrations, a lightweight booking calendar may be sufficient. We can discuss whether a broader solution would offer you corresponding benefits.