Mercantus Timeworks
Features

Catering and other services

Easily order meeting catering and other services as part of a booking. Timeworks brings customer orders, service providers’ work lists and service management together in one solution.

Timeworks catering selection in the Outlook add-in on a laptop screen and a phone.

Book a space and services together

  • Order catering through a browser, on mobile, through Outlook or in an online store
  • Choose delivery to the room or collection from the restaurant
  • Add catering for different times and rooms to the same booking
  • Include additional order details such as dietary requirements
  • Add extra services to events and group visits
  • Manage your own orders, use favorites, specify cost centers and view your order history when signed in

Make service providers’ work easier

Daily orders, delivery and collection times, and quantity lists bring the required information together for kitchen, restaurant and other service teams. Each person sees the information relevant to their role. Automated confirmations, reminders and change notifications keep customers and service providers informed.

Management and monitoring across the solution

Manage several restaurants in the same property or one provider’s services across different sites. Define product ranges, price lists, opening hours and order deadlines to suit operational needs. Quantity and invoicing reports support service planning and monitoring.

Explore product management and ordering termsClose details
  • Restaurant opening hours and exceptions, such as public holidays and vacations
  • Product-specific preparation times and ordering and delivery limits
  • Promotional and seasonal products and room-specific product ranges
  • Product structures and alternative options, such as fillings
  • Customer- and room-specific price lists, delivery charges, and Excel imports of products and price lists
  • Quotations combining spaces, catering and services at different times
  • Alcohol records for catering operations

Integrations

Connect catering orders to Outlook, financial management, payment and point-of-sale systems, and other systems in the service process. Single sign-on (SSO) makes services easier to use, and integrations reduce duplicate work.

Does booking involve more than a calendar entry?

Let’s explore the Timeworks solution that suits you.